Nordic retreat center and ecosystem for sharing yoga knowledge

Key Results

Attendance

+180%

Time on site

+250%

Help sharing holistic health yoga practices and knowledge

Find

A nugget of insights is found through research

Find

A nugget of insights is found through research

Personas

Persona

Stina, 31

Lives in Denmark, Aarhus. She works as a fitness instructor in a local gym. She likes to watch videos on psychology and spirituality. Stina has some work stress and uncertainty in relationship she’s not sure how to deal with.

Persona

Stina, 31

Lives in Denmark, Aarhus. She works as a fitness instructor in a local gym. She likes to watch videos on psychology and spirituality. Stina has some work stress and uncertainty in relationship she’s not sure how to deal with.

Persona

Erik, 28

Lives in Germany, Düsseldorf. He’s a manager of a small department in an IT company. He got naturally interested in spiritual practices, and as he likes to try things, he sees value in meditation. But it doesn’t seem enough to solve his work stress and some personal issues he currently faces.

Persona

Erik, 28

Lives in Germany, Düsseldorf. He’s a manager of a small department in an IT company. He got naturally interested in spiritual practices, and as he likes to try things, he sees value in meditation. But it doesn’t seem enough to solve his work stress and some personal issues he currently faces.

Persona

Jonna, 36

Lives in Sweden, Malmö. She’s an artist who lives a happy life with her husband and two children. She currently lacks inspiration in her work and looks for ways to fulfil it, as even classical music and nature walks can’t help.

Persona

Jonna, 36

Lives in Sweden, Malmö. She’s an artist who lives a happy life with her husband and two children. She currently lacks inspiration in her work and looks for ways to fulfil it, as even classical music and nature walks can’t help.

Persona

Joel, 32

Lives in Sweden, Stockholm. He’s a software developer with good social skills. He feels that he’s close to the pinnacle of his career and seeks for something more in life. He searches for meaning online in various sources he could have his hands on.

Persona

Joel, 32

Lives in Sweden, Stockholm. He’s a software developer with good social skills. He feels that he’s close to the pinnacle of his career and seeks for something more in life. He searches for meaning online in various sources he could have his hands on.

Customer Journey Map

Customer Journey Map

Design principles

Design principles

Principle

Sincere

Personality of the product has to convey such information, style and energy so it becomes endearing for users.

Principle

Sincere

Personality of the product has to convey such information, style and energy so it becomes endearing for users.

Principle

Immersive

Once a relationship has been established, the product has to be open and honest about the spiritual path.

Principle

Immersive

Once a relationship has been established, the product has to be open and honest about the spiritual path.

Principle

Welcoming

The offline experience and its online representation has to be warmly welcoming for spiritual seekers.

Principle

Welcoming

The offline experience and its online representation has to be warmly welcoming for spiritual seekers.

Principle

Scaleable

Everything online and offline has to be executed in such a way that people with moderate skills of managing the property should be able to support it following simple templates and manuals provided.

Principle

Scaleable

Everything online and offline has to be executed in such a way that people with moderate skills of managing the property should be able to support it following simple templates and manuals provided.

Vision

Long term goal

Aspire 10’000 people to self-realisation in the next 7 years for the better world around us

Vision

Long term goal

Aspire 10’000 people to self-realisation in the next 7 years for the better world around us

Shape

Future product is shaped in close collaboration with a client

Shape

Future product is shaped in close collaboration with a client

Planning

Design sprint

Together with the monks we’ve co-created the vision and strategy of the whole project

Planning

Design sprint

Together with the monks we’ve co-created the vision and strategy of the whole project

Futura

Interface application

Interface application

Alice

Storytelling

Storytelling

Cut

Facets polished to shine bright. The product is ready to go live

Cut

Facets polished to shine bright. The product is ready to go live

Hero & intro

User research showed most important information to highlight which was brough all the way up. Users also expressed importance in seeing the place in action hence a lot of pictures and background videos were added for immersive experience

Hero & intro

User research showed most important information to highlight which was brough all the way up. Users also expressed importance in seeing the place in action hence a lot of pictures and background videos were added for immersive experience

The place

Start page tells the half-a-century story about the monastery amidst the depth of Swedish forest

The place

Start page tells the half-a-century story about the monastery amidst the depth of Swedish forest

Retreat page

Retreat page starts with dates, social proof and location information. It also carries the feel of the place through a gallery. And gives a clear outline of every day setting the expectation

Retreat page

Retreat page starts with dates, social proof and location information. It also carries the feel of the place through a gallery. And gives a clear outline of every day setting the expectation

More videos

As users requested to get a feel for the company at the retreat, page contain video testimonials and video lessons by the teachers

More videos

As users requested to get a feel for the company at the retreat, page contain video testimonials and video lessons by the teachers

Location

It also states clearly how to get there, and summarises all the program in a bulleted list

Location

It also states clearly how to get there, and summarises all the program in a bulleted list

Booking

Once the dates are choses, user only needs to fill in a simple booking form and pay a deposit of $100. Practice shows that show up rate is about 98% while everyone else deals with the rest of the payment at the premises

Booking

Once the dates are choses, user only needs to fill in a simple booking form and pay a deposit of $100. Practice shows that show up rate is about 98% while everyone else deals with the rest of the payment at the premises

Confirmation

Before proceeding to payment, users see the list of included amenities once again. And once the payment is processed through Stripe, next steps are clearly communicated at the confirmation page

Confirmation

Before proceeding to payment, users see the list of included amenities once again. And once the payment is processed through Stripe, next steps are clearly communicated at the confirmation page

Key milestones

Role

User testing

Facilitaton

Design sprint

Facilitation

Strategy

Vision

Value based roadmap

Prototype

Design principles

Design

Full cycle

Engineering

Architecture

Backlog

Team management

Final user test

Facilitation

Results presented here may differ from an official stance of the client.

Results presented here may differ from an official stance of the client.

Another project

Another project

NPS +40

#savinglives

#behaviourchange

NPS +40

#savinglives

#behaviourchange

Better Things

We read between the wants

Better Things

We read between the wants