Mobile browser for 300M users talking 200 languages

Time to market

-20%

Searches

+4%

Rating

+0.9

Effortless search

Find

A nugget of insights is found through research

Find

A nugget of insights is found through research

Quantitative study

Survey: Why Opera?

47% Traffic, 24% Speed, 17% Habit, 12% Other

Interface has to emphasise Compression and Speed for new users

Survey: Why Opera?

47% Traffic, 24% Speed, 17% Habit, 12% Other

Interface has to emphasise Compression and Speed for new users

Search vocabulary analysis

Search vocabulary helped to define major behavior patterns: 57% social networks, 28% News, 9% Sports

App should integrate social networks and news deeper into the interface

Search vocabulary analysis

Search vocabulary helped to define major behavior patterns: 57% social networks, 28% News, 9% Sports

App should integrate social networks and news deeper into the interface

Key numbers

Open data

2x

Morgan Stanley claims that mobile browser traffic is 2x times larger than apps on top 50 mobile web properties

Performance of major online properties has to suffice key use cases

Open data

2x

Morgan Stanley claims that mobile browser traffic is 2x times larger than apps on top 50 mobile web properties

Performance of major online properties has to suffice key use cases

Open data

1.1x

Facebook mobile traffic is 1.1x bigger on the web rather than on the app

App needs to accomodate for social media users even more than native apps

Open data

1.1x

Facebook mobile traffic is 1.1x bigger on the web rather than on the app

App needs to accomodate for social media users even more than native apps

Open data

3.5x

News companies traffic is 3.5x times larger on the web rather than in apps

News apps behaviour should be translated to mobile web with all major extra features

Open data

3.5x

News companies traffic is 3.5x times larger on the web rather than in apps

News apps behaviour should be translated to mobile web with all major extra features

Open data

48%

Google shared that 48% of new searches for anything at all starts on the web

Search console should offer more context, along with trend highlights

Open data

48%

Google shared that 48% of new searches for anything at all starts on the web

Search console should offer more context, along with trend highlights

Customer Journey Map

Customer Journey Map

Study stages

Product research

During the research phase the following exercises took place: Bus stop study, User interviews, User testing, Kano model analysis, Treacy & Wiersema competitor matrix, Big data analysis, Open data analysis

Study stages

Product research

During the research phase the following exercises took place: Bus stop study, User interviews, User testing, Kano model analysis, Treacy & Wiersema competitor matrix, Big data analysis, Open data analysis

Shape

Future product is shaped in close collaboration with a client

Shape

Future product is shaped in close collaboration with a client

Lo-Fi

Lo-Fi

Wireframes

Initial drafts of the solution

Wireframes

Initial drafts of the solution

Long-term goal

In 2 years time Opera becomes a go-to app for finding any information online with a perception that it works faster and more efficient than any of the competition

Cut

Facets polished to shine bright. The product is ready to go live

Cut

Facets polished to shine bright. The product is ready to go live

Quality Night mode

We made Opera to become the first system with a sepia-tint night mode for the whole UX. Other browsers and OSs followed in 6-9 months

Quality Night mode

We made Opera to become the first system with a sepia-tint night mode for the whole UX. Other browsers and OSs followed in 6-9 months

First ever Paste & Go

Opera has become the first browser with a smoothest common use case: Paste & Go experience. Since the key information has been brought all the way up to the user's sight. Other big browsers implemented exact same solution in 3-6 months

First ever Paste & Go

Opera has become the first browser with a smoothest common use case: Paste & Go experience. Since the key information has been brought all the way up to the user's sight. Other big browsers implemented exact same solution in 3-6 months

More search, more money

By applying certain tweaks to the omnibox we have attracted more attention to it, generating more searches - bringing up the main revenue stream

More search, more money

By applying certain tweaks to the omnibox we have attracted more attention to it, generating more searches - bringing up the main revenue stream

+0.9 rating

By presenting the Rating dialogue at the right time, we've managed to gather a lot of relevant feedback, which elevated the app rating form 3.4 to 4.3

+0.9 rating

By presenting the Rating dialogue at the right time, we've managed to gather a lot of relevant feedback, which elevated the app rating form 3.4 to 4.3

R&D concept

To elevate Opera's experience, an R&D concept of Novel search based on the Product Strategy has been developed, it brings more relevant info right at the fingertips in a modern and slick look

R&D concept

To elevate Opera's experience, an R&D concept of Novel search based on the Product Strategy has been developed, it brings more relevant info right at the fingertips in a modern and slick look

Goods in few taps

Apart from regular browsers, it brought items based on user behaviour right at the fingertips

Goods in few taps

Apart from regular browsers, it brought items based on user behaviour right at the fingertips

Act & Share

Most relevant page actions were brought up from deep inside the menus to user experience context

Act & Share

Most relevant page actions were brought up from deep inside the menus to user experience context

Key milestones

Role

User testing

Facilitaton

Strategy

Vision

Value based roadmap

Prototype

Design principles

Design

Full cycle

Final user test

Facilitation

Results presented here may differ from an official stance of the client.

Results presented here may differ from an official stance of the client.

Another project

Another project

NPS +40

#savinglives

#behaviourchange

NPS +40

#savinglives

#behaviourchange

Better Things

We read between the wants

Better Things

We read between the wants