Employee caring system
Find
A nugget of insights is found through research
Find
A nugget of insights is found through research
Key numbers
Open data
73%
73% Leave Due to Lack of Care 41% feel undervalued, 19% lack growth support, 13% poor onboarding. Only 27% leave for salary/role reasons
Emotional connection over transactional tools.
Open data
73%
73% Leave Due to Lack of Care 41% feel undervalued, 19% lack growth support, 13% poor onboarding. Only 27% leave for salary/role reasons
Emotional connection over transactional tools.
Open data
68%
68% Struggle with Mid-Employment Engagement 84% have onboarding, 76% have exits, but only 32% support ongoing development.
Build robust ongoing engagement modules.
Open data
68%
68% Struggle with Mid-Employment Engagement 84% have onboarding, 76% have exits, but only 32% support ongoing development.
Build robust ongoing engagement modules.
Open data
89%
89% Want Proactive Management 47% want regular check-ins, 23% career tracking, 19% wellness monitoring vs. 11% reactive intervention.
Positive engagement alerts, not just problem detection.
Open data
89%
89% Want Proactive Management 47% want regular check-ins, 23% career tracking, 19% wellness monitoring vs. 11% reactive intervention.
Positive engagement alerts, not just problem detection.
Open data
76%
76% Find Current Systems "Transactional" 43% say HR focuses on compliance over care, 21% find them impersonal.
Human-centered design with relationship-building features.
Open data
76%
76% Find Current Systems "Transactional" 43% say HR focuses on compliance over care, 21% find them impersonal.
Human-centered design with relationship-building features.
User test conclusion
User test conclusion
Employee interview
Onboarding
"First week told me everything. When my manager remembered my coffee preference, I knew this place was different."
Personal preference tracking and automated care prompts for managers.
Employee interview
Onboarding
"First week told me everything. When my manager remembered my coffee preference, I knew this place was different."
Personal preference tracking and automated care prompts for managers.
Employee interview
Recognition
"Small wins going unnoticed for months makes me look elsewhere. Little 'good job' moments keep me motivated."
Lightweight, frequent recognition tools over formal review cycles.
Employee interview
Recognition
"Small wins going unnoticed for months makes me look elsewhere. Little 'good job' moments keep me motivated."
Lightweight, frequent recognition tools over formal review cycles.
Employer inteview
Systems
"We want to show care, but with 200+ employees, things slip through cracks. Forget birthdays, miss stress signals."
Automated care reminders and employee milestone tracking.
Employer inteview
Systems
"We want to show care, but with 200+ employees, things slip through cracks. Forget birthdays, miss stress signals."
Automated care reminders and employee milestone tracking.
Employer interview
Care ROI
"Can't show board 'Jim feels valued.' Need metrics connecting caring to retention outcomes."
Connect care actions to business metrics and retention data.
Employer interview
Care ROI
"Can't show board 'Jim feels valued.' Need metrics connecting caring to retention outcomes."
Connect care actions to business metrics and retention data.
Customer Journey Map
Customer Journey Map
Survey: Onboarding requirements
47% Tools, 24% Time, 17% Guidance, 12% Environment
Interface has to emphasise necessary tools, and help with time management
Survey: Onboarding requirements
47% Tools, 24% Time, 17% Guidance, 12% Environment
Interface has to emphasise necessary tools, and help with time management
Shape
Future product is shaped in close collaboration with a client
Shape
Future product is shaped in close collaboration with a client
Planning
Design sprint
Together with stakeholders and the team we’ve co-created the prototype of the initial solution during a 3 days design sprint.
Planning
Design sprint
Together with stakeholders and the team we’ve co-created the prototype of the initial solution during a 3 days design sprint.
Branding
Branding
Cut
Facets polished to shine bright. The product is ready to go live
Cut
Facets polished to shine bright. The product is ready to go live
Kitchen space
To bring people together we can create a digital kitchen space for discussions, news and initiatives.
Kitchen space
To bring people together we can create a digital kitchen space for discussions, news and initiatives.
Career guide
As employees care most about personal development we should aid them to have clear career goals
Career guide
As employees care most about personal development we should aid them to have clear career goals
Assistant
To help with organisation data a separate screen serves all the necessary info and helps to manage it
Assistant
To help with organisation data a separate screen serves all the necessary info and helps to manage it
Toolbox
To help with daily work and engage users into the product a toolbox of simple instruments is served
Toolbox
To help with daily work and engage users into the product a toolbox of simple instruments is served
Ultimate “add”
As there’re a lot of uploads and content creation, we make a unified adding space for feature awareness
Ultimate “add”
As there’re a lot of uploads and content creation, we make a unified adding space for feature awareness
Key milestones
Role
User testing
Facilitaton
Design sprint
Facilitation
Strategy
Vision
Value based roadmap
Prototype
Design principles
Design
Full cycle
Engineering
Architecture
Backlog
Team management
Final user test
Facilitation
Results presented here may differ from an official stance of the client.
Results presented here may differ from an official stance of the client.
Another project
Another project
NPS +40
#savinglives
#behaviourchange
NPS +40
#savinglives
#behaviourchange
Better Things
We read between the wants
Better Things
We read between the wants